General Conditions

General Conditions Diner à Point

Delivery:

Due to the personal and substantive nature of the work, Diner à Point reserves the right to terminate the contract at any time without giving any reason without accepting any liability for it. You can think of force majeure due to illness or an accident by the contractor or his immediate family. Or for example, a heavy storm (code red) could be a reason for this.

Diner à Point only delivers “ground floor”. If your dinner takes place on the first floor or higher or in a cellar then there must be a lift or a suitable goods lift on site. Ongoing transport of goods will not be possible via the stairs, given the nature of the work and the vulnerability of goods and products.

Parking costs incurred by à Point are charged separately.

Menus and dishes are always indicative and are always subject to the market supply and creativity of the Chef. Major changes will always be communicated to the client as soon as possible. No rights can be derived from the delivered goods other than legal liability. Customer satisfaction and my responsibility are paramount for me, so you should not have to worry about this.

Payment:

50% Deposit no later than 2 weeks before delivery. This deposit also applies to the confirmation of the general terms and conditions. The remaining amount plus any additional costs must be paid in cash or by bank transfer on the day of delivery.

Cancellation:

You can always cancel a reservation. Within 24 hours before the agreed delivery you pay 80% of the agreed price, between 24 and 48 hours in advance you pay 60% of the agreed price, between 48 and 96 hours 40%, 5 to 7 days in advance 20%. If you cancel more than a week in advance it is free of charge.

With some reservations, a time limit for delivery will be agreed. If the customer departs from this then an additional charge will be calculated on the basis of a previously agreed hourly rate. Diner à Point reserves the right, unless expressly agreed otherwise, to deviate from agreed times in connection with the nature of the work.

Liability:

Damage to your table, chairs, carpet and other directly present items on and around the dinner table and in the room where the dinner takes place, Diner à Point does not accept any liability. The reason for this is the nature of the activities and the consumption of food and drink during these activities. Of course I always work very carefully and any risks will be limited as much as possible.

Of course, Diner à Point takes 100% responsibility for food safety and working according to HACCP/ food safety standards.

Dutch law:

In addition to the points mentioned above, Dutch law and mutually expected reasonableness apply to every agreement.

If something out of all the above is not or not entirely clear, you must submit a written explanation for this before making the down payment, so that you agree with the conditions.